Adobe

Adobe Tells Users They Can Get Sued for Using Old Versions of Photoshop →

May 15, 2019 · 10:01

Karl Bode, reporting for Vice:

Adobe is warning some owners of its Creative Cloud software applications that they’re no longer allowed to use older versions of the software. It’s yet another example of how in the modern era, you increasingly don’t actually own the things you’ve spent your hard-earned money on.

Adobe this week began sending some users of its Lightroom Classic, Photoshop, Premiere, Animate, and Media Director programs a letter warning them that they were no longer legally authorized to use the software they may have thought they owned.

“We have recently discontinued certain older versions of Creative Cloud applications and and a result, under the terms of our agreement, you are no longer licensed to use them,” Adobe said in the email. “Please be aware that should you continue to use the discontinued version(s), you may be at risk of potential claims of infringement by third parties.”

Users were less than enthusiastic about the sudden restrictions.

The reason behind this seem to be ongoing litigation but users should not be subjected to this sort of treatment. I have been using Adobe products for at least 20 years and the only reason I’m still paying them money is Lightroom — nobody else has anything close to it in terms of functionality. That does not mean that I’m happy with what I’m paying for…

My current Photography Plan consists of:

  • Lightroom Classic (which I use)
  • Lightroom CC (which I don’t use)
  • Photoshop (which I don’t need)
  • 20 GB of cloud storage (which I don’t use; also, 20 GB would allow me to store around 200 RAW files, where each file is around 100 MB — laughable)

I just want Lightroom Classic and I couldn’t care less about the rest, yet I am forced to pay for unused features. Adobe’s Creative Cloud is a very frustrating experience.

Adobe Charged My PayPal Without My Permission

September 7, 2018 · 09:58

I pay an annual Adobe Creative Cloud subscription and I had my PayPal details on file with them but since receiving an email a month ago, asking me to verify and/or change my payment details before the charge goes through today, I removed all the PayPal details (Adobe is not authorized for recurring charges in PayPal’s settings either) and added my credit card instead. Since the charge was in Euros and I no longer had any Euros in my PayPal, I would save money on the conversion rate (around €10).

Adobe went ahead and charged my PayPal today anyway.

How is this even possible?

I have since been in contact with their phone support. They have cancelled my subscription and I should the amount in question charged back straight to my credit card1, but I assume this will trigger another currency conversion, which will mean that I’ll be paying for their mistake through no fault of my own.

Oh, and since my account is cancelled, and I refuse to pay for it until the chargeback comes through, my Creative Cloud apps don’t work.

Cool.

  1. In 5-7 days. It never ceases to amaze me that it takes seconds to take my money but days to return it. ↩

Lightroom CC 2015.7 Adds iPhone 7 and 7 Plus Support →

September 21, 2016 · 11:17

Sharad Mangalick:

Lightroom CC (2015.7) and Lightroom 6.7 are now available. The goal of this release is to provide additional camera raw support and lens profile support, and to address bugs that were introduced in previous releases of Lightroom.

Please note that this version of Lightroom contains compatibility fixes for macOS 10.12 (Sierra) and also requires macOS 10.10 and greater.

This update also adds full support for the new iPhones, including lens profiles.

I Chose the MacBook Pro Over the iPad Pro

February 11, 2016 · 20:44

I loved all my iPads, especially when travelling. They’re light, take up little space, and I even read on them instead of on my Kindle, just to have one less device with me. However, when I travel to places and plan to take a lot of photos, I always take my MacBook Pro1 instead of an iPad, albeit the decision is not an easy one.

While I can pretty much use the iPad, and more recently the iPad Pro, for close to everything, it does not run Lightroom nor does it support RAW files the way Lightroom for the desktop does. That is the single reason why I take the laptop. If I had an iPad mini, I would have probably taken that too2. But I don’t. And I want to be able to edit my photos.

So, Adobe, what I want, and need, is Lightroom for iOS which replicates the desktop version’s features, and allows me to transfer everything over to my Mac once I get home, integrating it easily with my existing catalog. Please make this happen.

  1. 2014 Retina 13″. ↩
  2. Instead of the Kindle most likely. ↩

Lightroom 2015.3 / 6.3—Old Import Dialog is Back →

November 18, 2015 · 11:42

Adobe:

Lightroom CC 2015.3 and Lightroom 6.3 are now available on Adobe.com.  The goal of this release is to provide additional camera raw support, lens profile support and address bugs that were introduced in previous releases of Lightroom.  This release also restores the Import experience available prior to Lightroom 6.2.

I was waiting for this—the import module in 6.2 increased my import times by a factor of two. Hopefully everything will be back to normal.

My plea to Adobe: Please spend the next few months optimising Lightroom for speed.