Repair Program

Keyboard Service Program for MacBook and MacBook Pro →

June 23, 2018 · 00:58

Apple Support:

Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may exhibit one or more of the following behaviors:

  • Letters or characters repeat unexpectedly
  • Letters or characters do not appear
  • Key(s) feel “sticky” or do not respond in a consistent manner

Apple or an Apple Authorized Service Provider will service eligible MacBook and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

This program applies to all MacBooks with the butterfly switch keyboards — 2015 or newer MacBooks and 2016 or newer MacBook Pros.

Apple Launches Mac Pro (Late 2013) Repair Program →

February 8, 2016 · 14:39

Jordan Kahn:

In the notice, Apple notes that Mac Pros manufactured between February 8, 2015 and April 11, 2015 are eligible for repairs due to issues with the machine’s graphics cards that “may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.”