Revolut Insiders Reveal the Human Cost of a Fintech Unicorn’s Wild Rise

Emiliano Mellino, for Wired:

“You’re nothing but a number to them with dollar signs attached.” That’s how Revolut, one of the fastest growing fintech startups in the UK, described traditional banks when advertising for business development manager vacancies last October. Revolut was the alternative to these banks, and had already acquired 2.8 million customers without spending a single penny on advertising, the ad said.

But former Revolut employees say this high-speed growth has come at a high human cost – with unpaid work, unachievable targets, and high-staff turnover.

I am an extremely happy Revolut user — it just makes everything easier when abroad or paying for something over the internet in a foreign currency — but this kind of behaviour is unacceptable from a company.