SIM Swap Horror Story: I’ve Lost Decades of Data and Google Won’t Lift a Finger

Matthew Miller, on ZDNet:

First they hijacked my T-Mobile service, then they stole my Google and Twitter accounts and charged my bank with a $25,000 Bitcoin purchase. I’m stuck in my own personal Black Mirror episode. Why will no one help me?

I use a password manager but I made it a point many years ago to keep some passwords only in my head. My banking login information included.

Regarding the part about Google and Twitter — it’s 2019 and getting help from those companies, in critical situations, is basically impossible. Baffling.